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OPENING HOURS

Monday-Friday:

8:00am-6:00pm

OPENING HOURS

Monday-Friday:

8:00am-7:00pm

Saturday:

8:30am-12:30pm

Sunday:

9:00am-11:30am

OPENING HOURS

Monday – Friday: 8.30am–5.30pm Saturday: 8.30am–12noon

OPENING HOURS

Monday – Friday: 8.30am–5.30pm Saturday: 8.30am–12noon

OPENING HOURS

Monday – Friday: 8.30am–5.30pm Saturday: 8.30am–5.00pm

Patient Information

Schedule of fees

 

General Practice Plus is a private billing practice and fees are payable at the end of the consultation.

 

Fees will vary depending on the length of time you spend with the doctor, the complexity of your medical condition and the doctor you see. The fees below are indicative of fees billed by doctors in the Practice but patients should be aware that individual doctors may bill at slightly different rates.

Our indicative fees (as at 1st Jan 2019) are as follows;

 

  Private Fee Discount Fee Rebate
Item 3

Short Consultation

Less than 6 minutes

$37.00 $29.00 $17.20
Item 23

Standard Consultation

Less than 20 minutes

$84.00 $65.00 $37.60
Item 36

Long Consultation

At least 20 minutes

$151.00 $114.00 $72.80
Item 44

Prolonged Consultation

$213.00 $164.00 $107.15

Sunday and Public Holiday Consultations

Higher fees apply on Sundays and on Public Holidays. Please check fees with our Reception staff.

 

Urgent Medical Care

In the event of an emergency phone 000 for urgent medical assistance.

If you have an urgent medical problem please let our reception staff know.  We will do our best to see you as soon as possible. Sick children will always be seen on the day.

 

After Hour Medical Care

The Practice has a collaborative arrangement with the After Hours Doctor at Derwent Park. Therefore, if you need to see a doctor outside our normal surgery hours, please contact;

After Hours Doctor
252 Main Rd Derwent Park
Telephone 6165 2361

http://www.afterhoursdoctor.com.au/

After your visit, the After Hours Doctors will forward a record of your visit to enable us to update your medical file.

You may also contact Healthdirect on 1800 022 222 which is a free national medical helpline where you will be able to discuss your symptoms with a Registered Nurse who will provide advice.

 

Communicating with our Patients

Your doctor is available by telephone; however calls to the doctor can sometimes inconvenience patients while having their consultation so a message will be taken.  In some cases, the nurse or receptionist may be able to assist you.
If your call is urgent you will be put through to the nurse and triaged accordingly. Messages may be left for the attention of the doctor and will be returned as soon as possible.
Emails are checked periodically through out the day and will usually be actioned within one business day. Please do not email us regarding an urgent matter.
If you need to speak with us urgently during our opening hours or do not receive a reply to your email please contact us by phone.

For a medical emergency please call 000.

 

Privacy

General Practice Plus is committed to maintaining absolute privacy and confidentiality in regard to patient consultations and medical records.

The Practice normally allows access to patient records by all doctors in the Practice and by Medical Students under the strict supervision of the treating doctor.

A copy of our Privacy Policy is available on request.

 

Suggestions/Patient Feedback

The Practice aims for continuous improvement. To assist us, we welcome your feedback and suggestions. Please speak to your doctor or a staff member.

Patients are invited to complete a feedback form to assist us in improving our service and to obtain valued information on patient experience. These surveys are anonymous.

If you are unhappy with any aspect of the care you have received from this Practice, we want to know about it. Please talk to a staff member or your GP about any problems you have with the services we provide.

If unresolved problems remain, you can contact the Health Complaints Commissioner, GPO Box 960, Hobart, 7000. Ph: 1300 766 725 or by visiting the Health Complaints Commission website http://www.healthcomplaints.tas.gov.au/home